Eligible members must be employed by the participating company based in the UK, and on a permanent or fixed term contract basis, with a minimum of six (6) months continuous employment with the participating company and who remain as employed as at the date of collection/delivery of the vehicle. Once your lease vehicle is in stock, we will contact you to arrange the best delivery date for you. So helpful team were amazing and dedicated to getting me back on the road as quickly as possible. The only place I will take my BMW bike to in the country. We got you covered. Please keep up the good work.Kind regardsPartish Dubey. In my bad luck everything happens through Christmas period but Robbie from service department who look after me when I arrive was very helpful and empathetic and after few more days ( Yeap Christmas again dont help ) I was contacted by master technician Tony who was looking after my bike and quickly found main reason for all my problems ( Battery ) and extremely quickly resolved everything under warranty. Hi Robert, Thanks for taking the time to leave us a 5 stars review! All I ever was - was kind and patient. Mark and Abby are total heroes. Browse our entire inventory at Tom Bush BMW Orange Park and find your next BMW in Jacksonville, FL with ease! 2023 Trustpilot, Inc. All rights reserved. Dealt with louis Do, a young man but with great skills. Excellent communication. Best wishes, BMW Park Lane. Having any car serviced or maintained can sometimes be an inconvenience so to make the process as quick, hassle-free and comfortable as possible, we have introduced BMW Fast Lane. Jan 23, 2023 . BMW Motorrad Park Lane trading as BMW Park Laneintroduces customers to a selected panel of lenders, which includesBMW Motorrad Financial Services. Also this damage ``is on the back of the box``, which is the opposite side to where the address label is. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. We know how precious your BMW is, and how important regular services are. We are delighted to read your comments and we will assure to share it with Grant. It's been bugging me as I gave a glowing report previously. Ref No. Park Lane | Authorised BMW Retailer. We are always ready to help with any queries you have on your BMW.. BMW thought it appropriate to give me 21 worth of petrol? Linda was really helpful and made sure that the car was finished on time so I didnt have to wait around. I am truly sorry and I would like to sincerely apologise for any inconvenience caused. Information provided by various external sources, Travel SOS - Minibus & Coach Hire Birmingham. Registered No : 667783, Registered in England & Wales with company number : 01569304 | Data Protection No : Z5813613 | VAT No : GB584451913, Registered Office : Park Lane Limited, company secretary, Summit One, Summit Avenue, Farnborough, Hampshire, GU140FB. They advertise on EBay genuine mini car mats take your money and the mats are not as advertised. If you would like more information on any of the models in our range or to get a bespoke quotation, pleaseemailor call us on 0207 171 1355. Hi Khalid, Thanks for taking the time to leave us a 5 stars review! Email: ken.lightbody@parks.uk.com Tel: 0141 333 8234 . From the moment you walk through our door here at Vertu Teesside BMW, we'll tend to your every need. . Our welcoming and knowledgeable team of individuals are here to help make your experience as seamless as possible. Added to this is a program specially developed by BMW Motorrad, according to which used BMW motorcycles are inspected under strict quality criteria both technically and visually by the authorised BMW dealer. NB: The cooling off period differs if you take out a business lease. Had a bit of work done recently on my 2014 i3.Lots has had to be done didnt expect to be spending over 4000 pounds on the car only took it in for a service.AnywayThe service department for bmw park lane in battersea.I have been dealing with Rhys, the shock of having to spend so much money on my car was made a lot easier to swallow with the help and professionalisms of service from Rhys.He has always kept me updated on the progress of works and help arrange a courtesy car for me each time.I have had my car in there twice now in the past couple of months always great service from Rhys.Highly recommend bmw park lane service centre in battersea. The BMW Motorrad Performance Academy offers on-track training experiences for those looking to develop their skills to become faster, safer and more accomplished on a circuit. andrew carroll. View our range of BMW cars, brought to you by Park Lane. Here are 8 tips for writing great reviews. BMW Park Lane | 15,042 followers on LinkedIn. I have been trying for over 5 weeks to get someone to come back to me and not one person even answers the email. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Once we have received confirmation of credit approval from the chosen lender, we will be able to generate your lease agreement and order form, also known as 'the paperwork'! Date of experience: June 01, 2020 I am well within my rights to ask what can be done. BMW Group are constantly engineering more efficient engines. Call BMW Park Lane on 0370 700 5216. Hi Helga, Thanks for your review! Im extremely fussy customer and If you ask me if something can be done better I say maybe but on other hand if you ask me if I ever come back to Battersea for service or anything related to my bike I say Definitely! This end of the box had no ``BMW Tape`` on it, as the other end did. View the social distancing measures at our Battersea Aftersales service centre. You will have a 14 day statutory right to withdraw from the agreement. Address 102-104 Stewarts Road, Vauxhall, London, SW8 4UG. Would never buy from them again! Buy $44,970 MSRP. Best wishes. Disclaimer: All vehicle images and descriptions are for illustration and reference purposes only, all vehicle leases are subject to credit approval and subject to change at any time. Arrange a test drive. Ensured that I drove off with an all singing and dancing car, . URBAN AUTOMOTIVE. Park Lane I was dealing with Jordan, who made everything very easy - very efficient and knowledgeable. Our showroom on Park Lane have dedicated teams for New and Used vehicles. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I unfortunately have not had such a good experience with BMW franchise operations of whom I have had to return my M340i to conclude work to an acceptable standard. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. Serving the North Vancouver area, Park Shore BMW, located at 835 Automall Drive in North Vancouver, BC, is your premier retailer of pre-owned vehicles. Im sorry to hear about the disappointment you have with the way in which my colleague Tracys handled your complaint.Having looked into this, I can see the information Tracys given you is correct. Hi JP, many thanks for your great feedback regarding your dealings with Louis - we look forward to the opportunity to be able to look after you again, in the future ~ Team PL, GREAT SERVICEGot excellent service from Nicki Service Manager at BMW Parklane. I can't think of any right now. Ref No. Companies can ask for reviews via automatic invitations. Would highly recommend Jordan at Park Royal. Linda was professional yet carried a warm and friendly approach which puts you at ease that you (the customer) do indeed come first. Huge thanks to your amazing team at BMW Battersea Service. As always amazing service from BMW Battersea! The roads are calling. Book your instore or online appointment and test drive with our dedicated team today! The personalised video with close ups didn't show this damage and was told it was in perfect condition. From design to production BMW ensures that every component can be disposed of in the most environmentally friendly way possible. Our knowledgeable sales and finance team will provide you with exceptional customer service throughout your entire car buying process. Looking for the right accessories? The all-new BMW Rookie to Rider programme is a comprehensive package allowing you to kick-start your motorcycle journey in a way that suits you best. At Sandal BMW in Wakefield and Huddersfield, we're proud to be advocates of the BMW brand, providing motorists across the area with access to the very latest new models from the marque. | We know the needs of BMW drivers are highly specialised. Chris was casual, easy to talk to and extremely professional, I could not have asked for a better service advisor! Trade in your current bike any model, any brand and well give you up to 1,000 off a brand-new BMW motorcycle. team principal. We use dedicated people and clever technology to safeguard our platform. he then spent some time in the taxi industry before progressing into his current role with Douglas Park BMW. 29 January 2019. Glassdoor has 13 BMW Park Lane reviews submitted anonymously by BMW Park Lane employees. . Terrible customer service from the used car sales person. 1 person found this useful. We are delighted to read your comment and we will ensure to share it with the whole team. VIP,Diplomatic,Tax Free,Security Cars. Thank you. Has this happened to anyone else and if so did you manage to sort it? Best wishes, BMW Park Lane. Ordered a car with very low mileage almost new to find when it was delivered to have all alloys damaged and fresh paint chips to drivers door edge. 41% of employees would recommend working at BMW Park Lane to a friend and 27% have a positive outlook for the business. Search for your BMW. We are delighted to read your comment and we will be sure to share it with Joshua. Company Registered Number: 1569304. Thank you to Robbie and all the team! Motorcycle condition, excess mileage and other charges may be payable. Motorcycles from BMW are the first choice when it comes to choosing a used vehicle. Our . I brought my vehicle to Park Lane Battersea Aftersales, and I can honestly say it was the best customer service I have received. If I could give 10 stars I would and its all thanks to Chris Mallouppas. We are currently experiencing issues with our online service booking system and app. Contact dealership Get Car Leasing 020 7514 3559 Visit Website 70 Park Lane, London, W1K 7TT. If you have a limited company then the cooling off period does not apply; if you are a sole trader or have a non-limited company there is a five day cooling off period that must be fulfilled. The form will need to be signed and returned to us. Start finding your perfect lease by search through the manufacturers we have on our website. Thank you to Robbie and all the team! No GB 610 6250 86. 10 reviews Ranked #224 of 229 dealerships in London. Email Address: mail@bmwparklane.co.uk. Any payments made to us will not affect the amounts you pay under your finance agreement. Has anyone experienced buying car mats from Park Lane BMW? BMW Park Lane | 15,809 followers on LinkedIn. Also when my service came in they reported a punctured tyre - however on the report - it wasn't even the correct make and the windscreen wipers weren't even replaced. They are lovely cars too.. Follow up and communication was spot on. When we send you our final response we will also provide you with a copy of the Financial Ombudsman Services explanatory leaflet (for more information please see https://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm). Suggested companies are based on peoples browsing tendencies. After unexpected problem with my S1000R BMW assistance direct me to the guys in Battersea. We would be delighted to arrange an appointment with you. I really can't express my gratitude enough to your team -they are totally amazing. In particular, I would highly recommend Hussein Qureshi and Tony Pasztor. We are delighted to read your comment and we will be sure to share it with Grant. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. See on a map. Registered No : 667783. 10% Recommend. Email : parklane.corporatesales@bmwparklanecorporate.co.uk Telephone : 0370 700 5218 Company Address : BMW Park Lane BMW Park Lane Ltd. 70 Park Lane London United Kingdom W1K 7TT The company confirmed to Auto Express that its Park Lane dealership in Mayfair will be restructured, including the . Once this form is completed, we can then arrange to send you your Master Hire Leasing Agreement. We are happy to answer any questions you might have about our services. Terms and conditions apply. Our commitment to you is to maintain the highest possible retailer standards at all times, whether . Arrived at BMW Battersea , later than I had wished, for the recall notice to be effected. If you value your time, go to another retailer. If you'd like more. Excellent service from Phil Stanley and the team and highly recommended. Car dealership. Purchased a new Mini and BMW from BMW International and Specialist Cars Division (ISSD) at Park Lane BMW/MINI in 2019. Ts&Cs apply. #TEAM 45. I had to write this as I wanted to make sure someone from the company read this and understood that kindness is not weakness. *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. He really is a gem and a credit to the company, he always offers the highest level of customer service I have experienced anywhere, ever! Best wishes, BMW Park Lane. Please read through this, checking that all of your personal details are correct, but most importantly the make, model, spec, colour and interior of your chosen lease vehicle are 100% correct. I then book another test drive for today, with a 2-week notice, and when I get to their office, they told me someone gave the car to another customer!? Parts: 01926 333888. star star star star star. Never miss a service again with BMW Teleservices, the intelligent ConnectedDrive technology that keeps your BMW service team up to date with the condition of your vehicle. Apr 1997 - Present25 years 11 months. Can you feel it? 21. This is the BMW Park Lane company profile. Its time to get back out there. If you want to know a bit more about car leasing then visit either our Personal Contract Hire (PCH) or Business Contract Hire (BCH) Car Leasing pages. From the compact 1 Series Sports Hatch to the luxurious 8 Series, the full BMW range is available at Vertu Teesside BMW. . Good Afternoon, Thank you very much for your wonderful review! Terms and Conditions apply. Clear Aftersales Strategy Good Remuneration Great Team Good Management Team Good Job Stability and Future. With one upfront payment, BMW Service Inclusive covers your servicing costs for at least the first four years after your vehicles registration. Information provided by various external sources. BMW Group Specialist Sales Division Park Lane London. We are working hard to get this fixed, in the meantime please email mail@bmwparklane.co.uk and a member of our team will get in touch. Visit us for all your BMW New, Approved Used & Aftersales needs. Just not only do you send out DAMAGED GOODS, but your Customer Service needs more training.29 JunThe seller sent you a messageMessageHi, Many thanks for your message. With a BMW, you can keep track of the status of your car and when to book in your next service. Company Registered Number: 1569304. Couldn't be happier with the car so far. Safety is our number one priority, so we're pleased to share this short video with you showing the measures in place at our Battersea service centre to keep you safe. 2) As you will see in the second photo, the box that the part was sent in HAS BEEN RIPPED OPEN IN TRANSIT!!. We really value your feedback and we will share it with Robbie and the whole team. Terms and conditions apply. Hi Kane, thank you very much for your 5 stars review. Best wishes, BMW Park Lane. Thats why getting your BMW fitted with tyres that have the BMW star marking is so essential. BMW Park Lane | 15,852 followers on LinkedIn. It goes against our guidelines to offer incentives for reviews. Corporate Sales Manager. Best wishes, BMW Park Lane. 1.5. BMW Group Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. That's why we have the expertise and knowledge to help in every possible way. Enhance your riding skills to become a complete track rider. Hi Mr. Saleem, Thank you very much for your positive feedback ~ Team PL. BMW Motorrad Park Lane is a credit broker, not a lender. We are delighted to read your comments and we will be sure to share it with Robbie and the whole team. !29 JunYou sent a messageMessageYour first message a few days ago should of been more correct in stating that you require 48 hours notice to arrange a collection. Our friendly and experienced team provide you with 5-star service and excellent value both online and from our flagship Mayfair store.. Welcome to Tom Bush BMW . Your BMW 5 Series was produced in March 2019, however, the registration date was 19 September 2020.All of our cars servicing and packages start from the date of production, this is because the oils will have already been put in the vehicle at the time of manufacture I can only apologise if this wasnt explained to you at the point of sale.BMWUnited Kingdom. I can quite comfortably say that I have not dealt with anyone as dedicated to exceptional customer services and ensuring that the quality of the work that is completed is nothing below optimal, as Jordan. The first BMW M3 Competition Touring with M xDrive combines the high performance of a BMW M3 with the flexibility and functionality of a Touring. Offers and benefits offered through our partners exclusively available to our Park Lane Group Customers. Here is all the information you need on how to recycle your vehicle. Your staff made all the difference. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . So, if there is a car you fancy leasing we will be able to source it for you. Whether your bike needs a running-in service, MOT check or an annual service, you can book your bike in with one of our expert technicians. Less MSRP . Our showroom is now open! We will always do our best to meet your delivery requirements. Nearest Station Queenstown Road (Battersea) (0.33 miles) Category Garage Services. Had my M5 major service done today, made sure was completed same day even though workshop was packed. Thank you for understanding. Speak to a specialist. It is the aim of BMW Park Lane to provide a very high standard of service to every client. That's why our commitment to you is to maintain the highest possible dealership standards at all times, whether you are searching for a new or Approved Used BMW bike or are an existing owner. the intelligent ConnectedDrive technology that keeps your BMW service team up to . Good Afternoon Clive, Thank you very much for your 5 stars review! BMW ISSD at Park Lane BMW/MINI highly recommended. 0370 700 5216. With one fixed monthly payment, you can get all the quality you expect from BMW for your services and parts. Best wishes, BMW Park Lane. Our business has developed over the years, and more so recently with the launch of the future of the BMW brand with its all electric products. Weeks passed before full refund was issued. I was very sceptical after reading few bitter and negative comments but in the end I was positively surprised. Best Wishes, BMW Park Lane. Registered Office Address: Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB. Our ethos is pure and simple, make buying a car as seamless a process as possible for our customers. We may also require a copy of your Driver's Licence, a recently utility bill and/or bank statements to verify who you are. Jordan is a real gem. We are delighted to read your comments and we will share it with Jordan. Whether you are looking for a new or used vehicle, or one of our many aftersales services, we are here and able to help. Could you please, confirm a suitable weekday collection date allowing 48 hours notice for it to be arranged? However I want to bring a matter up. Menu control Park Lane . Was not even offered a drink. Had to go back to have work done and that is a faff in central London. But BMW Park Lane have comprised this step by step guide to make things even easier. to friend. Good company benefits Good team and senior management support. jason jones #45 mechanic. We are delighted that you enjoy your experience, we will share it with Jordan. Good afternoon, thank you very much for your wonderful comments! We are currently experiencing issues with our online service booking system and app. Book a test drive. Automotive Customization Shop . Copyright 2023 BMW Group Supplier Programme, All rights reserved. Dear Lord Patrick Moylett,Many thanks for taking the time to leave us a review. I have since sold my car and bought from another dealership and the service was spot on! Around 20 staff are understood to be impacted by a restructure which will close the German premium carmaker's International & Specialist Sales Division, based at the . Join the BMW Park Lane team. Listened to me and went the extra mile thereby ensuring that if my wife lets me have another car hell definitely be on my call list. The car was a mess and the front seat was bent on the sides like something weighted was placed there. Registered Office Address: Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB. Every time I asked for my car - there was an excuse. Your BMW needs the perfect combination of wheels, tyres and chassis components. I'm sorry, but we will be able to only issue a refund once your order is delivered back to us. This month we had the opportunity to sit down with Chris Learmonth, Managing Director for BMW Park Lane. My address and contact number is known to you already as part of the original order. Thank you for your understanding. Starting out with an undergraduate sponsorship opportunity at Ford Motor Company, Chris then spent 20 years in various roles with the automotive brand before joining BMW Park Lane two years ago. Will definitely be coming back for my next service. Will definitely recommend. Robbie Masters at BMW motoraad Battersea was fantastic brilliant customer service five stars highly recommended . BMW Park Lane are the only BMW UK owned Retailer in the UK. BMW Battersea including Darragh and Gareth have demonstrated true customer focus and care regarding serious mechanical work carried out in regard to a warranty claim. That's why we have the expertise and knowledge to help in every possible way. At the time I the car was leased, with a mind to purchase it. . 26 JunThe seller sent you a messageMessageHi, Just a quick follow-up. The vehicle exceeded all expectations.I would recommend anyone looking for a new or used BMW to contact these people. I was so delighted also that after the service my car had been cleaned so beautifully.I highly recommend BMW and I have total confidence in all that they do.Thank you so much. Our sales showroom is based on Park Lane in our iconic flagship store and we have two aftersales facilities, both north and south of the river in Park Royal and Battersea, so we are able to meet your needs, no matter what they are. I have just picked up my Pat Moss Special Edition Mini!!! Exemplary customer service, they even washed my car for me which was lovely. Email : partner@bmwpartnershipprogramme.co.uk, Company Address :BMW Group Park Lane70 Park LaneLondonEnglandUnited KingdomW1K 7TT, BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. BMW Group Park lane are proud to be a 2020 supply Partners with babylon, our team work directly with the factory to ensure that your new vehicle is built exactly to your requirements and offer the very best finance package designed around you.. Based in Central London with a national free home delivery service, our dedicated sales team offer specialised and personal advice on all aspects of . Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. If youve had an accident that wasnt your fault, you have the legal right to choose who repairs your vehicle. Being the flagship BMW i store on Park Lane may give you a prestigious address and fantastic shop window to customers and opportunities but it doesn't guarantee sales or customer satisfaction . We hope you continue to enjoy your bike! Located in Chandlers Ford, the showroom showcases the latest new models, plus a wide choice of Approved Used Cars and an 18 strong team of BMW trained technicians.