. They were particularly appreciative of flexible appointments, as one person noted 'they talk to each other and fix appointments on the same day.'. We conducted observations on the wards, spoke to 15 patients or relatives, 17 staff members and looked at 16 patient records. There were clear governance structure for the service, staff at all levels were clear about their roles and understood their responsibilities. On the page please scroll half way down and click on the link Online On the days we visited, the Accident and Emergency Department was extremely busy and patients needing to be admitted were experiencing very long waits for inpatient beds. They were focused on the needs of patients receiving care. We found two areas where improvements were required. Magdala Avenue Referrals to the different clinics are through the following pathways: Cost of Living Crisis Resources and Advice, Patient Advice and Liaison Service (PALS), Haringey / Islington Community Vaccination service, Nutrition and Dietetics Community Services, Wood Green Community Diagnostic Centre (CDC), Staff Referral for COVID-19 Antibody Blood Test, Nutrition and Dietetics Hospital Services, Dementia - Simple ways to help someone living with dementia, Patients with a dropping blood pressure (Orthostatic/ Postural Hypotension), STOPfalls - Reducing falls in hospital - Information for patients and carers, Internal referrals from other specialities within the hospital setting including from accident and emergency. Below is a list of our wards. Staff were aware of how to recognise if a child or adult was being abused and received good support and training from the trust's safeguarding team. Yes, your data will be kept safe and secure within the system. If you require any further assistance, please do not hesitate to contact 4. https://www.digital.nhs.uk/SHMI Edward Meyrick came from a Welsh clerical family and was born in Ramsbury on the Kennet to a namesake father. services through our wholly owned subsidiary complaints procedure, details of which can be found below: Antenatal. Dignity and Nutrition Report published 7 July 2011 for The Whittington Hospital - PDF - (opens in new window), Published Let's make care better together. Within critical care staff did not challenge visitors entering the unit and we were concerned patients could be at risk if the unit was accessed inappropriately. Improve bed management across the hospital to ensure post-operative patients are allocated to a ward in a safe and timely way. GH PA R. Montuschi Ward Lift A to Level 4 10 . Help us protect your right to hold public authorities to account. for Meyrick ward. In relation to core services most were rated good with critical care and outpatients and diagnostics rated as requires improvement. Richard Whittington (c. 1354-1423) was a medieval merchant and politician, and the real-life inspiration for the pantomime character Dick Whittington. Please do not disclose, copy or distribute information in this e-mail or We conducted observations on the wards, spoke to 15 patients or relatives, 17 staff members . Improve engagement with consultant surgeons and anaesthetists working in the surgery service. Ward Sister Jessica Duncalfe Matron Sara Powell. 6 July 2013. He was preceded in death by his wives Mary Elizabeth Oliver . The Trusts management were aware of the areas requiring attention, and had put action plans in place to address long waiting times, including recruitment of additional staff. Inspection Report published 25 September 2013 for The Whittington Hospital - PDF - (opens in new window), Published However some people were concerned that they were seeing different people on each occasion, indicating that there was a lack of continuity of staff. Montuschi Ward. 020 7288 5255 The postholder will be linked to the main COOP wards and review new patients twice a week on Meyrick Ward in this role (see . Staff spoke highly of the local management support and training available to them, however there was room for improvement in provision of clinical supervision to health visitors, and supervision and team meetings in the district nurses teams to ensure that they worked in line with best practice. Within the Ambulatory Care Centre we observed good multidisciplinary working across hospital services, including diagnostics, care of the elderly physicians, therapists, pharmacists, and medical and surgery specialities to provide effective treatment and care. Within acute outpatient departments the hospital must improve storage of records and ensure patients personally identifiable information is kept confidential. The rating of safe improved since our last inspection. I can confirm that your request is being dealt with under the terms of the To do so is strictly However some people did not find the hot meals appetising and were not always offered alternatives by staff on the ward. Their privacy and dignity was respected and they were supported to undertake some activities outside of the unit. requests to Whittington Health NHS Trust? However, whilst safeguarding processes are in place, further work is needed to embed and use information from these systems. We saw evidence of good multidisciplinary working between staff on unit and different specialities. The service has started to provide outreach work to support people with complex health needs in the community. We recently opened our newly refurbished postnatal ward and our colleagues and the brand new babies are already feeling at home Early life and education. We couldnt load the mail server logs for this message. He was educated at Lancing College and St John's College, Oxford. Edmund Meyrick (16361713), from a branch of Meyricks established at Gwyddelwern, was a benefactor and Welsh cleric. People advised that they were weighed regularly and some people had their fluid and food intake monitored. FOI Complaints: If you remain dissatisfied with the 2 February 2012. have a new or upcoming out-patient appointment scheduled with us. 2. mailto:[Whittington Health NHS Trust request email] The trust had an incident reporting process and staff were reporting incidents and receiving feedback. Most people we spoke to who used the services at the Whittington Hospital told us that they received a good level of care, treatment and support, and some were very proud of their local hospital. Inspection Report published 2 February 2012 for The Whittington Hospital - PDF - (opens in new window), Published Each service specialty had its own multi-disciplinary team meeting. Managers monitored the effectiveness of the service and made sure staff were competent. The Whittington Hospital operates a policy of protected mealtimes of one hour between 11.45am - 2pm. Within the ED there was outstanding work to protect people from abuse. this form: [4]https://www.whatdotheyknow.com/change_re Disclaimer: This message and any reply that you make will be published on There were continuing capacity issues in certain clinics due to overbooking. The Trust was working towards introducing new feedback mechanisms to gather people's views about the services. We observed significant issues with the flow of patients out of critical care and found data suggesting 20% of patient bed days were attributed to patients who should have been cared for in a general ward environment. Dr Lesley Peers General Paediatrics, Safeguarding (01432) 364223 Dr Kannian Director Lead for Information Whittington Health NHS Trust worked with clinical commissioning groups (CCGs) and other providers to improve the responsiveness of emergency and urgent care services for local people. When you are scheduled a new appointment, we will automatically send you a text message inviting you to join the patient portal please click on the secure link, and follow the instructions as prompted. Staff followed national professional standards and guidelines to achieve the best possible outcomes for patients. Evidence-based guidelines, recommendations, best practice and legislation were applied to patients treatment and care. Most people we spoke to who used the services at the Whittington Hospital told us that they received a good level of care, treatment and support, and some were very proud of their local hospital. The majority of patients were delayed over the recommended four hours before being discharged to a different ward. The trust had introduced the ambulatory care unit, which engaged stakeholders across the health and social care economy to avoid unnecessary hospital admissions and transfer their ongoing care needs to the most appropriate provider. Previously, Melinda was a Chief Financial Officer at Allscripts Healthcare and also held positions at The Kraft Heinz Company, United Way of Lake County, Procter & Gamble, Inter Parish Ministry. Our staff will never ask you for this. He served as Custos Rotulorum from 1715 until his death. Four inspectors, including a tissue viability advisor (with expertise in pressure ulcer prevention and management), conducted visits to five wards: Betty Mansell Ward (Surgical/Gynaecology), Mercers Ward (Oncology/Haematology/ Gastroenterology), Montuschi Ward (General Medical), Victoria Ward (Surgical and Medical), and Meyrick Ward (Care of Older People). Take a tour of Cellier Ward . To: WHITTHEALTH, Foi (THE WHITTINGTON HEALTH NHS TRUST) Each report covers findings for one service across multiple locations, an inspection looking at part of the service. national NHS mortality calculation: Please note that SHMI takes into account the age, condition, demographics, People spoke positively about the local management of services, however there was a lack of information on display regarding how to make a complaint. Parents and young people spoken to gave us very positive feedback about services. In particular we found that the care of older people with general medical needs on other specialist wards, was placing them at risk of unsafe care, and not having their needs met. Sir Gelly Meyrick (c. 1556 1601), supported Robert Devereux, 2nd Earl of Essex and was a conspirator in his rebellion. Staff collected safety information and used it to improve the service. We observed effective infection prevention and control practices in the majority of areas we inspected. Ensure healthcare assistants on surgery wards are given competency appropriate tasks and supervision at all times. We provide commercial WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. At least one standard in this area was not being met when we inspected the service and Patient care was informed by national guidance and best practice guidelines and staff had access to polices and procedures. Speech and language therapy (SALT) was not available at weekends. Requires improvement This is to acknowledge receipt of your request for information relating to Yorkshire (East Riding) genealogy Opened. 8. https://www.whatdotheyknow.com/change_re Cavell Ward: 020 7288 5647 is a registered charity in England and Wales (1076346) There was no a strategy to deal with underutilisation of critical care beds and it was unclear what assessment had been carried out to identify the current and future needs of the local population. Whittingham Hospital was a psychiatric hospital in the parish of Whittingham, near Preston, Lancashire, England. Improve consistency of labelling medical equipment that is clean across surgery wards and operating theatres. Opportunities to learn from complaints were missed. We provide hospital and community care services to 500,000 people living in Islington and Haringey as well as Barnet, Enfield, Camden . within the timescale specified. John Meyrick of Bush (born 1674), grandson of Sir John, studied at Jesus College, Oxford and the Middle Temple. The Bodorgan estate suffered financially, resulting in the selling of large portions of the estate to cover debt. intended recipient please inform the Helpline. In partnership with Great Ormond Street Hospital, we run a paediatric oncology shared care unit. They did not always felt fully informed. The risk register did not reflect all the risks we identified during the inspection. Improve leadership support and capacity within operating theatres. He held an Associate Professorship with the St George's University School of Medicine (Grenada) and Honorary Senior Lectureship at . Patient records were clear, up-to-date and available to all staff providing care. Our rating of services stayed the same. He was granted the Crown Lease of Aberffraw manor. October 14, 2022. NHSmail is approved for exchanging patient 12 June 2012. Your information helps us decide when, where and what to inspect. Mortality rates of elderly patients-2014 -17 -in Whittington hospital . The Whittington Hospital, Magdala Avenue, London. A site to help anyone submit a Freedom of Information request. informed you that the information you have requested is not held by the People said that they were told what to expect, and were listened to during appointments and given enough time. Dorothy Warren Day Hospital: 020 7288 5081. Thank you for your co-operation. terms of the Freedom of Information Act 2000. Patients and visitors were positive about the Whittington Hospital and praised the vast majority of staff as caring and hard working. Use this image. Parents and young people spoken to gave us very positive feedback about services. For more information and to find out how you can switch, SocietyWorks Ltd [2][Whittington Health NHS Trust request email], If you are dissatisfied with this response, Whittington Health operates a Staff used appropriate risk assessments and care bundles to reduce the risk of patient harm. Sent: 16 January 2018 17:53 3. mailto:[Whittington Health NHS Trust request email] Eydie D. Whittington (Ward 8) Councilmember Eydie Whittington is a second generation native Washingtonian who attended the D.C. public schools and graduated from Western High School. Whittington Health is an Integrated Care Organisation providing hospital and community care services to Islington, Haringey, Barnet, Enfield, Camden and Hackney. Staff demonstrated an awareness of safeguarding procedures and how to recognise if someone was at risk or had been exposed to abuse. We inspected eightcore services: Urgent and Emergency Care, Medicine (including older peoples care, Surgery, Critical Care, Maternity and Gynaecology, Services for children, End of life and Outpatients and diagnostic services. We saw several areas of outstanding practice including: However, there were also areas of poor practice where the trust needs to make improvements. However some recent problems were described with interpreter services, which were being addressed by management. The Liverpool Care Pathway was stopped at the end of July 2013. WHITTHEALTH, Foi (THE WHITTINGTON HEALTH NHS TRUST), We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Alfred Earle. We spoke to or spent time with three people staying at the service. Richard Annesley 3rd Baron Altham 1655 19 November 1701 styled The Honourable Richard Annesley between 1681 and 1700 was Dean of Exeter between1681 Please note that all wards also operate a policy of allowing only, Cost of Living Crisis Resources and Advice, Patient Advice and Liaison Service (PALS), Haringey / Islington Community Vaccination service, Nutrition and Dietetics Community Services, Wood Green Community Diagnostic Centre (CDC), Staff Referral for COVID-19 Antibody Blood Test. Cyril Jonathan Meyrick (born 23 April 1952) is a British Anglican retired bishop. prohibited and may be unlawful. We observed effective infection prevention and control practices in the majority of areas we inspected. is a registered charity in England and Wales (1076346) Death figures for all patients of 60-90 years of age . Instead, the patients GP was contacted and ask to make a referral. The rating of safe, responsive and well-led had improved since our last inspection. The service managed safety incidents well and learned lessons from them. (05798215). Please provide full figures for the ward mentioned from years 2014 -to I have been very, very well looked after and I felt safe and secure and treated with respect. L.Blake made this Freedom of Information request to Whittington Health NHS Trust People were generally very complimentary about the staff and said that they explained and answered questions about their care and treatment. Within maternity services the department must ensure the information captured for the safety thermometer tool is visible and shared with both patients and staff in accessible way. She was backed by Barry, and her campaign was chaired by Barry's wife, Cora Masters Barry. Reporter on the National desk. Within children and young peoples services responsiveness was demonstrated through close working arrangements with community-based services including the hospital at home service which ensured that children could expect to be cared for at home via community nursing services. matter. Patients told us that staff treated those more dependent than themselves with kindness, for example when helping them to eat. Within the Emergency Department (ED) there was not sufficient consultant cover and there were vacant middle grade medical posts, covered by locum (temporary) doctors, which poses a risk to delivery of care and training staff. The trust had vacancies across all staff groups, but was recruiting staff and staffing levels were maintained in services through the use of bank and agency staff. Staff understood and responded to the needs of the different population groups the trust served and worked hard to meet the needs of individual patients. People spoke positively about the local management of services, however there was a lack of information on display regarding how to make a complaint. He bequeathed his fortune to form the Charity of Sir Richard Whittington which, nearly 600 years later, continues to assist people in need . Cloudesley Ward: 020 7288 5448 Meyrick Ward: 020 7288 5447 Dorothy Warren Day Hospital: 020 7288 5081. Browser Support It is situated on the banks of the River Aln, roughly 4.5 miles (7 km) east of its source at Alnham and 7.3 miles (12 km) west of Alnwick . Comments and complaints from patients were responded to appropriately. From: L.Blake [[3]mailto:[FOI #457829 email]] Meyrick was elected to Parliament 171522 and was sheriff 17056. [5] Whittington announced her candidacy for the seat on the Council. We carried out an announced inspection between 8 and 11 December 2015. The service took account of patients individual needs and was designed to meet the needs of the local population, including specialist clinics. Within the ED there was outstanding work to protect people from abuse. There was far greater satisfaction with facilities at Bounds Green and Tynemouth Road Health Centres. Bishop of Marlborough: Diocese: London: In office: 1888-1918 the mortality rates for Meyrick ward. Open navigation menu. application for access to health record. . N15 3TH, In Our observations of care and discussions with patients and staff identified some areas for improvement in some services provided. Staff felt respected, supported and valued. People could access the service when they needed it. Where complaints had been made, or incidents had occurred, these were addressed appropriately. 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