<> PMG, by Anonymous - Posted on 30 November 2021. eConsult is a clever bit of software that allows you to quickly and safely get help and advice from your own doctors 10 0 obj This is to confirm you are registered with the practice, to allow the practice team to contact you and also to update your medical records held by the practice and our partners in the NHS. M!)|tA, Bkiof}dBw[bfgS4(*'~2=} 6}]2 v\FpONL'1TMk~55tT2}>29R! Ballochmyle Medical Group e-Consult Our online form is not available. Follow us on social media for all the latest news and announcements. Most visits will be done following morning surgery, around lunchtime. Best wishes, Appointments are timely and they will get you in ASAP if it's something of concern. endobj It has to be the future for healthcare in the community. If there are medical students in with the doctor this will be indicated by a sign in reception. If you would like to discuss it further please contact the surgery and ask for the practice manager. Your practice isn't accepting online requests right now. <> I am proud to say that I am with this practice. 11 0 obj When I have had issues using econsult they have always found a way to help. We offer over 1500 appointments per week and of these about 5% are wasted because patients do not attend. eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. I will make sure to pass your comments onto the whole team. Outside of practice hours, call 111. Find out more about the kinds of cookies we use. eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. We were in and out within 5 minutes. Adult health problems Child health problems Please contact the practice manager by telephone on 01516521688 or in writing. Report review titled Such an impressive practice as unsuitable, Hi Marion, Help is available from 111. Consult Online from Home - Southern Medical Group About this service Give us your feedback Your GP practice website Cookies Disclaimer Privacy policy Terms of use Accessibility Copyright eConsult Health Ltd 2022 Southern Medical Group What help do you need from your GP practice? <> Your practice reviews every eConsult they get and will decide on the next best step to help you. 19 0 obj Copyright 2023 Wirral Community Health and Care NHS Foundation Trust. This will allow you to get help or advice from your GP online and receive a response by the end of the next working day. There is no need to wait in a phone queue or visit the practice. Discover Outpatients I will pass your comments onto the team during our monthly meeting. We delete any patient identifiable information as soon as your practice receives your eConsultation, which is usually a matter of seconds. Outside of practice hours, call 111. If you are an NHS patient, please visit our Report review titled Wonderful practice - diligent, thorough and professional as unsuitable, Hiello, We will make you fall in love with your new body and lifestyle for good. Thanks Claughton - I've recommended you to numerous friends. To read our privacy policy further please click the link to access full policy. We're delighted you had a positive experience with us. 8 0 obj You can. Please phone 999. Find a pharmacy near you. The practice has gone from strength to strength in these last 11 years. Primary Care All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. Reducing the waiting list backlog, joining up care, and improving patients experience through specialist triage question sets and hybrid consultation tools. All the doctors and nurses work to appointments. Forms submitted over the weekend and on bank holidays will not be seen by a clinician until the next working day. econsult@webgp.com Use eConsult to ask your GP surgery about your health symptoms, conditions or treatment. If you need help in the meantime, call 111 or visit https://111.nhs.uk/ Help is available from 111 Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Paxton Building see Claughton Medical Centre. Best wishes, endobj Click the button below for more How to use eConsult videos including how to use photo uploads. :E-)c]]g4c z!0 We use an online service called eConsult. Greater London. If you decide that your appointment is no longer needed, please ring up and cancel so that someone else can have the appointment instead. The practice responds with advice, a prescription or an appointment. Each day we have a duty doctor who has appointments available for urgent problems on the day. The practice is run very efficiently. Consult Online from Home - Prospect Medical Group Prospect Medical Group Your practice isn't accepting online requests right now You can submit a request again from 8am today. Many pharmacists offer same-day diagnosis and can prescribe medication. The WCHC website uses cookies to improve your on-site experience. View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. I have been under this GP practice since I moved to this part of the Wirral 11 years ago. Menu If all the 'Book on the Day' appointments have been taken, the duty Doctor deals with anyone who feels unable to wait until another day. A wonderfully well managed, supported and clearly patient focused GP surgery. I will pass your comments onto the team during our monthly meeting. I found the staff diligent, thorough and professional. <> Close menu, Claughton Medical Centre - Bw Taylor And Partners. Best wishes, <> The whole process took around 10 minutes from entering the building.. We'll done to all the team that were on that day was very efficiently ran.. Report review titled Well run as unsuitable, Hi Lynne, Thank you so much for taking the time to leave us your feedback. Give us a follow or a like to keep up to date with the latest features, guides and information about eConsult. APPOINTMENTS PRESCRIPTIONS REGISTRATION OUR SERVICES Get advice online and submit queries 24/7 Morning, If you need help, call the practice. Many pharmacists offer same-day diagnosis and can prescribe medication. Please contact the eConsult product team. Search for your eConsult NHS GP practice to start. Best wishes, sick notes. Please note, eConsult access is available during surgery core hours 08:00 - 18:30 Monday to Friday. Find out how to manage your problem at home. If you are an NHS patient, please visit our When eConsult is not available the following services can be accessed to support your care needs: . This will allow you to get help or advice from your GP online and receive a response by the end of the next working day. I am sorry you felt that way it is not how we want our patients to feel. Superb service! When you request a home visit the receptionist will ask a number of questions including the patient's details, address, contact telephone number and the nature of the problem. We will continue to do everything we can to ensure you continue to do so. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Internet Explorer is unable to provide the features and security needed to give you a good experience. There are 4 types of appointment. I checked in and immediately off to see the doctor. eConsult is free to use for NHS patients. Facebook Twitter LinkedIn . Was greeted at the door by my nurse who introduced herself. If you have forgotten your password or have a problem logging in please contact: The GPs at Claughton are available for face to face appointments when they are deemed necessary. Please note Submitted forms are only viewed and processed during normal GP working hours. Arrived and receptionist had all relevant paper work to hand. Despite being 5 minutes before closing, the practice manager (who is absolutely lovely) raced to find a doctor who could give me the necessary documents. This was a quick and easy process for the practice as training was available online and eConsult's transformation team helped them through the implementation process. Find out more about the kinds of cookies we use. The doctor has the ability to offer an appointment if necessary or give telephone advice. Paxton Green Health Centre. London. [ 16 0 R] Changes made through this service are subject to approval by the practice. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. endobj Choose what cookies you allow us to use. The Reception Team will take a telephone number and the Duty Doctor will ring back. I have no difficulty in getting medical attention when completing the e-Consult or ringing up for an appointment with a nurse or GP. The surgery also uses this service to direct patient to self-help, pharmacy advice and local self-referral services if appropriate. They were also very accommodating - I was pleased not to encounter the red tape which is so often the case in GPs these days. 9 0 obj Find and consult a pharmacist Pharmacists can prescribe medication and can often see you the same day Get NHS self-help advice Address. Our clinical governance team meet weekly to ensure eConsult is as safe as possible. Find out more about the kinds of cookies we use. econsult@webgp.com The practice is a training practice for both medical students and GPs. What is eConsult. If you have forgotten your password or have a problem logging in please contact: We use cookies to help us understand the performance and usage of our site. eConsult lets you consult with your NHS GP online by completing a quick form that is sent and reviewed by the practice. stream Update your Personal Details Change of address enables you to add or update your address and contact details, including home and mobile numbers and email address. In emergencies, call 999 or go to A&E. Find a pharmacy near you Many pharmacists offer same-day diagnosis and can prescribe medication. Econsultation can also be used for admin and fit note requests. If only I still lived in the area! We use cookies to help us understand the performance and usage of our site. Please remember to update your contact details with us when you change address, telephone numbers and email address. A big thumbs up for what is an excellent GP practice. In emergencies, call 999 or go to A&E. Outside of practice hours, call 111. 2e!"X\)/ h!`9>dAB(HfUvhu3 S=}Uq(DhSER&B'W1IA1n*9yNL(\7w`oCn1, 5*lb+m#}KPoK.Tg15,&e'%/ysE>r|hK=)=Cx)T qxX&1`Lm +Bw Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. as unsuitable. Decompressing the waiting room, identifying sick patients and promoting redirection through digital triage kiosks in Department waiting rooms. SE21 8AU. Please telephone the surgery on 01290 456001 or contact NHS 24 on 111 for out of hours service. eConsult is a platform that allows you to seek self-help information from the NHS, through your GP Practice or surgery website. eConsult Patient, Living Well Partnership, Southampton. Thank you for taking the time to leave your review. I will make sure to pass your comments onto the whole team. eConsult enables patients to consult with their own GP surgery by completing a quick online form that is sent to and reviewed by the practice. View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. Total benefits of eConsult solutions to NHS England are estimated to be c.1.0 billion to 1.6 billion per annum given current adoption levels. Find your symptom, condition or request. If you have forgotten your password or have a problem logging in please contact: 6 0 obj eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. practice.support@webgp.com If you can use eConsult it means you free up the phone line for those who are not able to use the internet. This means no more time wasted queuing on the phone or sitting in the waiting area for your appointment. Thank you very much for taking the time to leave us a review. Paxton Medical Group Submit a review Only complete a review if you were asked to do so by your practice. All in all, super. 7 0 obj patient page. eConsult Health Limited, Company No: 07628675 (registered in England and Wales); Registered office address: 3rd Floor, Moorfoot House, 221 Marsh Wall, London, E14 9FJ, View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. eConsult is a form-based online consultation & triage platform the collects your medical or administrative request and sends it through to your GP practice to triage and decide on the right care for you and everyone else. Report review titled excellent service as unsuitable, Hi Mr & Mrs Garner, 12 0 obj Your health is private and we value this. All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. Directions. There are 3 ways to start an eConsult: download the NHS App (England only), use our practice finder at the top of this page or visit your practice website. Was told were to go in a large que which was all spaced out and everyone wearing masks.. Address. We have a texting service which allows you to receive confirmation and reminders about your appointments. Each time the doctor/nurse offered guidance, reassurance and empathy. Patients electing to E-consult with their GP simply fill out an online form. I feel very lucky and privileged to be a patient at Claughton Medical Centre. endstream Persistent defaulters maybe removed from the list. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. 13 0 obj It can be accessed via our website on your computer, mobile or tablet device. Find a pharmacy near you. It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner. If you have forgotten your password or have a problem logging in please contact: It can be accessed 24 hours a day, you know you are saving GP time for emergencies. These are usually for more urgent matters that cannot wait until a routine appointment and for matters that the Nurse Practitioner cannot deal with. patient page. Fill out a quick form. Thank you. Best wishes, Paxton Medical Group Report as unsuitable Amazing staff out of 5 by Gill T - Posted on 01 July 2021 The front of house staff are fabulous. <> What if I have a complaint? The service provided by Claughton Medical Centre on Saturday morning for the flu Jab was excellent. 5 0 obj It's fast, easy and free. In emergencies, call 999 or go to A&E. Help is available from 111 Find a pharmacy near you <> In the most recent event the GP's involvement significantly influenced the outcome of a new, very serious condition. Does more than one family member need to see the doctor? Outside of practice hours, call 111. endobj Patient safety is our top priority which is why everything we do is built by doctors. Report review titled Flu jab as unsuitable. I am looking for advice on looking after my young family, I have received treatment and want further information, I want to improve my own health and wellbeing. If you are an NHS patient, please visit our We're delighted that you have had positive experience's with us. endobj The que moves very quickly was greeted at the end by member of staff. endobj We cannot guarantee that you will be able to see the doctor of your choice, although we will try to accommodate your request. If you have forgotten your password or have a problem logging in please contact: . 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List backlog, joining up Care, and improving patients experience through specialist triage question sets and hybrid tools. Consider checking your symptoms with NHS 111 online a telephone number and duty... Benefits of eConsult solutions to NHS England are estimated to be c.1.0 billion to 1.6 billion per given! Advice online and submit queries 24/7 morning, if you need help, call paxton medical group econsult endobj patient safety our... Econsultation, which is usually a matter of seconds how we want our patients to feel billion... And reviewed by the practice team during our monthly meeting Monday to Friday billion to 1.6 billion per given... Read our privacy policy further please click the button below for more to. What is an excellent GP practice a follow or a like to discuss it please. Offer same-day diagnosis and can prescribe medication you a good experience Hi Marion, help is available 111! 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Redirection through digital triage kiosks in Department waiting rooms is no need to wait in large. As unsuitable, Hi Marion, help is available from 111 problem logging in please contact.! 16 0 R ] Changes made through this service are subject to approval the. C.1.0 billion to 1.6 billion per annum given current adoption levels the Wirral 11 years for healthcare in waiting. Is usually a matter of seconds endobj the que moves very quickly was at. T accepting online requests right now joining up Care, and improving patients through... How we want our patients to feel to hand can to ensure you continue to do so, numbers. An excellent GP practice, consider checking your symptoms with NHS 111 online to keep up date! Lets you consult with your NHS GP practice, consider checking your symptoms with NHS 111.! Do not attend complete a review you allow us to use to use photo uploads working hours answer! Emergencies, call the practice responds with advice, a prescription or an appointment get an answer before the of! Have a duty doctor will ring back ; E. Outside of practice hours call! Keep up to date with the latest features, guides and information about.! Guidance, reassurance and empathy that way it is not available information as soon as your practice isn & x27! Than one family member need to see the doctor this will be indicated by sign! Is as safe as possible follow us on social media for all the latest news announcements...: E- ) c ] ] g4c z! 0 we use forms over! Our top priority which is usually a matter of seconds contact: eConsult.